The Novotel is a generic 4 star hotel with everything you'd expect - once in your spotlessly clean room, you could literally be anywhere in the world as they really all look the same at this standard. The bed and pillows were very comfortable, the towels very fluffy and the toiletries good quality. There were 40-odd channels on the TV although most weren't English and reception on most of the English language ones (mainly business channels) wasn't the best. There was a kettle but no cups or tea and coffee. The air conditioning was very cold even when turned up to 28 degrees - fortunately the windows opened and being on the 13th floor we could have fresh air.
The staff were as deferential as you would expect and restaurants as expensive as you would expect. There was a good gym, a sauna and a smallish very cold pool on the 7th floor . The wooden sun beds had no foam mattress, so were a bit uncomfortable after 30 seconds or so.
There was no ice cube tray in the fridge, so I phoned and asked for some. I had to pay - first time ever, and very annoying. I had a meal for less than the ice cost.