Staff are lovely but speak very little English, and after being embarrased at first started to teach us new Thai words every day.
The location is great. In the town centre, but down a side street so away from the noise. A large food stall/canteen market is literally next door to the hotel, a couple of reasonably priced convenience stores straight over the road. It's a less than ten minute walk to the surprisingly large market, where prices were much cheaper than Bangkok for both clothes, household bits and bobs and fruit and veg. En-route and close to the market are 2 shopping malls, with a third one being built at the moment.
Peter went out to watch the football and had a much better time than in all the weeks we were in Bangkok. Most westerners here are married to Thai women, not with one eye on the conversation and the other checking out the girls or for ladyboys. Grog was also about half price. As an example, during Happy Hour a small (330ml) of Leo beer costs BT90 in Bangkok, and BT120 at all other times. The same small bottle was BT50 in Khon Kaen and a large (640ml) bottle of Leo cost BT70. Doesn't matter what a Baht is worth, the bars in Khon Kaen are making money or they wouldn't be in business. In Bangkok there is a fair mark-up. Thai food off the streets and canteens are the same as Bangkok, but western meals in steakhouses etc were a little cheaper.
Khon Kaen is a lovely town with serviced apartments, and I can see us coming back here and spending a few weeks - staying at the Phu Inn whilst we inspect the apartments.
Khon Kaen is also a convenient stop-over point for those heading to Laos - 2 daily bus services (7.30am and 3.15pm) go direct to the Laos capital city Vientiane for BT180 from the Air Conditioned Terminal (air condition refers to the buses, not the bus station. Beware though - this is an international bus and you need to obtain your visa before you leave Khon Kaen. 3 people on our bus hadn't bothered and were stuck in a queue of at least 100 waiting to have visa on arrival processed. Our driver pulled one of them back to the bus and got him to take their bags off as we weren't going to wait for them. The Laos Consulate is on the main road out of town, about a 25 minute pleasant walk. About US$5 more than at the border, but if you're getting the international bus rather than taking your chances with the taxi mafia on the other side, it's well worth it.